Privacy Policy

Who we are

Thinkwell Strategies LLC ("Thinkwell Strategies", "we", "us") provides founder and startup consulting, AI education and training, and digital transformation workshops. This policy explains what personal information we collect through thinkwellstrategies.com, how we use it, and the choices you have.

Information we collect

• Information you give us. Your name, email address, phone number, organisation, and anything you tell us in a form, booking, or email.
• Scheduling information. The time you book, the service you asked about, and notes you add to a booking.
• Technical information. IP address, browser type, pages visited, and referring page, collected automatically when you use the site.

How we use your information

• To respond to your enquiry and to schedule, confirm, and follow up on consultations.
• To deliver the services you have asked for and to provide support.
• To send you the messages and updates you have consented to receive.
• To operate, secure, and improve the site.
• To meet our legal and accounting obligations.

SMS and text messaging

If you give us your mobile number and consent to be contacted by text, we may send you appointment reminders, booking confirmations, and information about the services you asked about. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. You can also email us to be removed.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party except the messaging service providers who send messages on our behalf, and they may not use that information for any other purpose.

How we share information

We do not sell your personal information, and we do not buy, sell, or trade leads. We share information only with service providers who process it on our behalf, for example our scheduling, email, messaging, and payment providers, and only to the extent needed to deliver the service. We may also disclose information where required by law or to protect our legal rights.

Cookies

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. You can block or delete cookies in your browser settings, though parts of the site may not work as intended.

How long we keep information

We keep personal information for as long as needed to provide our services and to meet our legal, tax, and accounting obligations, then delete or anonymise it.

How we protect information

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, and you may withdraw consent to marketing communications at any time. Email [email protected] and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy law.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Third party links

The site links to services we do not control, including our scheduling provider. Their own privacy policies govern the information you give them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed, and material changes will be posted on this page.

Contact us

Thinkwell Strategies LLC
625 Kenmoor Ave SE, PMB 692955, Ste 350, Grand Rapids, MI 49546-2395
+1 504-474-7918
[email protected]